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Announe IconHyper Automation using MuleSoft Automation Suite | June 21th

 

INDUSTRY: Travel Accounting

Accelirate’s Tailored RPA Solution

Saves Leading Travel Accounting Firm Over $13,000 Annually, Delivering Significant ROI

500+

Hrs Saved Annually

$13K

Saved Annually

Client Overview

The client is a leading travel accounting firm that specializes in processing airline ticket refunds, exchanges, and paper tickets. Their auditors play a crucial role in ensuring accuracy and maintaining precise data in backend applications, which can be a tedious task due to the complexity involved in reconciling such tickets.

Key Takeaways

  • Manual processes like report downloads, data verification, and backend updates are both time-consuming and error prone.
  • RPA automation significantly improves efficiency and cuts costs in verification and reconciliation processes.
  • Consolidated reporting and automated discrepancy detection enhance the overall audit process.
  • Significant reduction in manual efforts with tailored automation, leading to substantial annual time and cost savings.
Accelirate, a global AI and automation provider, collaborated with the client to transform their audit processes concerning refund exchange and paper tickets. The firm encountered challenges reconciling ticket details across multiple applications, leading to manual efforts in downloading reports, verifying data accuracy, and updating backend systems in case of discrepancies. This manual approach was not only time-consuming but also prone to errors.
Seeking to enhance efficiency and accuracy, the client turned to Accelirate for a solution tailored to their complex ticket verification requirements. Accelirate’s expertise in Robotics Process Automation (RPA) and deep understanding of the industry positioned them as the ideal choice for the client to associate with and streamline audit processes while delivering significant improvements in time and cost savings.

Streamlining Travel Accounting Audits with Automated Refund Exchange and Ticket Verification

The travel accounting firm faced significant challenges in their refund exchange and paper ticket verification processes. Auditors had to manually update ticket details across multiple applications, including Application A, Application B, and Application C. This manual approach was not only time-consuming but also prone to errors, as auditors had to meticulously verify ticket information across various platforms. Key challenges included updating ticket details in different applications manually, downloading reports for data accuracy checks, and handling discrepancies in backend systems.
To address these concerns and streamline their audit processes, the firm partnered with Accelirate, a leading RPA solution provider. Accelirate closely worked with the teams to identify core issues and ensured required measures to implement a comprehensive automation solution. This automated solution significantly reduced manual efforts for auditors, enabling them to focus on higher-value tasks and improving overall efficiency.To address these concerns and streamline their audit processes, the firm partnered with Accelirate, a leading RPA solution provider. Accelirate closely worked with the teams to identify core issues and ensured required measures to implement a comprehensive automation solution. This automated solution significantly reduced manual efforts for auditors, enabling them to focus on higher-value tasks and improving overall efficiency.

01 - Data Collection:

Data is collected using an application database.

02 - Report Automation:

Reports are automatically downloaded and stored on a shared drive.

03 - Verification Automation:

Information is verified across applications using a combination of database and front-end automation.

04 - Automated Verification Reports:

Automated verification reports are sent to auditors once the process is complete.

How Does the Implemented RPA Solution Work?

The RPA BOT is scheduled to run daily on business days. It starts by downloading Refund Exchange and Paper Ticket reports in PDF format from Application A. For Refund Exchange tickets, the BOT retrieves original PDF tickets from Application B and corresponding ticket details from Application C, consolidating this information into a Word document. The BOT then conducts further validation of ticket information by cross-referencing Application A Database and Application B to ensure accuracy. Additionally, the BOT efficiently manages Paper Tickets by adjusting ticket types and voiding duplicates as needed within the backend Application.
Implemented RPA Solution Work

Experiencing Transformational Benefits with RPA Solution for Ticket Auditing Efficiency and Savings

By automating the data collection, report generation, and verification tasks, Accelirate’s RPA solution has transformed the refund exchange and paper ticket audit processes for the travel accounting firm. The automated solution has delivered significant benefits:
Time Saving
MuleSoft Powered SSO

01 - Time Savings:

The automation has resulted in over 500 hours of time savings per year.

02 - Cost Savings:

The solution has led to more than $13,000 in annual cost savings for the firm.

03 - Improved Accuracy:

The automated discrepancy detection and reporting have enhanced the overall accuracy of the audit process.

04 - Enhanced Efficiency:

Auditors can now focus on higher-value tasks, as the manual effort required has been significantly reduced.
The unique aspect of the solution is its ability to seamlessly integrate with multiple applications, ensuring a comprehensive and streamlined audit process. The automated verification reports provide auditors with a clear and concise overview of the ticket information, enabling them to make informed decisions and take appropriate actions.
Accelirate Rpa Solution

Maximize Efficiency and Savings with Tailored RPA Solutions Today!

Consider this case study your quick guide to understanding the transformative benefits of implementing RPA in your processes. We have seen how, by leveraging automation, the client, a leading travel accounting firm, successfully enhanced its refund exchange and paper ticket audit processes. The automated solution by Accelirate not only saved them time and money but also significantly improved overall accuracy and efficiency in auditing complex ticket transactions. This success paved the way for a more streamlined and cost-effective approach to auditing.
Curious to learn more about how Accelirate’s RPA solutions can revolutionize your accounting processes and deliver tangible results? Connect with us today!
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What challenges did the travel accounting firm face in their ticket auditing processes?

2 / 3

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3 / 3

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