Healthcare Innovation Takes Center Stage at UiPath FUSION 2025

This year, UiPath FUSION 2025, brought together automation and AI leaders from around the world to explore the next phase of intelligent automation. The event was centered on Agentic Orchestration. UiPath also introduced key innovations like Maestro, ScreenPlay, and Project Delegate, each to make automation more integrated, scalable, and business-centric.

In all the sectors that were being showcased, the most important agentic automation application was in healthcare. From revenue cycle processes to patient access and data interoperability, healthcare demonstrated the potential of automation as the force behind operational productivity, compliance, and digital transformation at scale.

From Automation to Orchestration — A Turning Point for Healthcare

This year, UiPath was focused on making automation smarter through orchestration, making AI, data, and people operate together in connected workflows. This approach helps healthcare organizations deliver better patient care while ensuring compliance.

Major changes are:

• Revenue Cycle Management (RCM): Now, AI-driven agents handle prior authorizations, claims submissions, and payment postings, which helps to cut processing time by almost 60%.
• Clinical and Operational Workflows: AI agents can manage routine tasks like documentation, scheduling, and patient record lookups, which allows the clinical team to provide better patient care and improve overall efficiency.
• Compliance and Audit Readiness: Automated validation and audit trails ensure that regulatory compliance is maintained at every step without slowing down operations.
• Data Interoperability: API-led orchestration connects EHRs, payer systems, and compliance platforms, that reduces data silos and enable faster, more accurate decision-making.
• Patient Access and Experience: Intelligent intake and eligibility verification agents helps to streamline the patient onboarding process, improving accuracy, transparency, and overall experience.

Together, these use cases show how healthcare is moving beyond pilots to scalable automation. UiPath leaders stressed that governance, transparency, and data security form the foundation of lasting transformation. Partners like AcceliHealth are already applying it to real-world healthcare workflows.

Insights from Healthcare Leaders and Sessions

Healthcare took center stage at UiPath FUSION 2025, with several industry leaders, including AcceliHealth customers who shared real-world experiences on scaling AI and orchestration in healthcare.

Carlos Miranda (Evergen):

As the AI Functional Lead at Evergen, Carlos brings over 15 years of experience in tech consulting and data-driven transformation. At FUSION, he shared how Evergen is applying agentic automation to accelerate life sciences research and manufacturing. His session highlighted how AI agents are reducing manual data aggregation and validation, enabling faster, more compliant R&D processes

Sameer Sethi (Hackensack Meridian Health):

A seasoned healthcare data and analytics leader, Sameer serves as SVP and Chief AI & Insights Officer at Hackensack Meridian Health. With deep expertise in AI governance and clinical data science, he discussed how providers can responsibly scale AI adoption. His session focused on integrating autonomous systems into clinical workflows while maintaining privacy, compliance, and transparency.

Jennifer Wetzel (Montefiore Health System):

As Head of Automation & AI at Montefiore Einstein, Jennifer leads the creation of a cutting-edge Digital Automation COE. With more than two decades in IT and enterprise automation, she shared Montefiore’s roadmap for turning automation pilots into scalable, ROI-driven programs. Her session explored how agentic automation is helping reduce administrative burdens, improve patient access, and deliver measurable returns across healthcare operations.

Key Takeaways from the Discussions

• Responsible AI adoption starts with strong data governance, privacy protection, and regulatory alignment.
• Healthcare organizations are moving from pilot projects to scalable, production-ready orchestration.
• Transparency and audit are required for agentic AI that will underlie clinical trust and regulation.
• ROI metrics today are focusing on throughput, accuracy, and efficiency rather than solely cost reduction.
• Scaling success depends on collaboration between compliance, IT, and operations teams.
• The AI orchestration is driving measurable results in healthcare workflows.

UiPath Product Announcements with Direct Healthcare Impact

FUSION 2025 has introduced UiPath solution, designed to simplify healthcare automation, increase security, and make it easier to scale.

UiPath Maestro

The new Maestro platform acts as a unified control hub connecting AI agents, robots, and people.

• It allows end-to-end orchestration of complex healthcare workflows like claims processing, billing, and prior authorizations.
• It gives real-time visibility into exceptions, ensuring accuracy and compliance in clinical and financial operations.
• Includes case management tailored for regulated healthcare environments, improving oversight in audit-heavy processes.
• Comes with prebuilt healthcare templates to speed up automation deployment across RCM and patient access functions.

Project Delegate

A desktop AI agent that autonomously learns and performs repetitive healthcare tasks.

• It checks clinical and back-office workflows to recommend or execute actions like data entry or record updates.
• Saves time on patient information retrieval, claims tracking, and administrative follow-ups.
• Customizable with guardrails to ensure HIPAA compliance and data privacy at every step.
• Helps to reduce wastage of time and allow teams to focus on high value task

ScreenPlay

A natural-language automation design tool powered by large action models (LAMs).

• Allows healthcare teams to build automations by describing tasks in plain English, without coding.
• Helps to speed up automation of processes like eligibility verification, charge capture, and data reconciliation.
• Encourages collaboration between IT and operational teams for faster implementation.
• Helps to make automation adoption easy in departments without dedicated technical resources.

UiPath Test Cloud

A cloud-native testing solution ensuring reliability and compliance in healthcare automation.

• Helps to validate that all automations meet performance, accuracy, and security standards for clinical systems.
• Supports continuous testing for EHR, payer, and billing workflows to avoid system disruptions.
• Detects configuration changes early to avoid downstream claim or data errors.
• Builds resilience and confidence across critical healthcare processes.

Strategic Partnerships

UiPath expanded partnerships with OpenAI, Snowflake, Microsoft Azure, and Google Cloud to enhance healthcare AI scalability.

• Integrations help to speed up data handling, analytics, and multilingual support for global health operations.
• Snowflake’s healthcare data fabric converts clinical and claims insights directly into automation triggers.
• Has an open, model-agnostic framework designed for healthcare-grade AI innovation.
• Ensures all integrations comply with PHI, HIPAA, and security frameworks critical to healthcare organizations.

AcceliHealth Showcases at FUSION 2025

AcceliHealth was also part of FUSION 2025, bringing real healthcare automation stories to the spotlight. As a UiPath Fast Track Partner, the team showcased how agentic orchestration is being applied in real-world healthcare settings, showing solutions that boost speed, accuracy, and compliance while proving how intelligent automation delivers measurable results.

Showcased Solutions:

• Denials Management Agent: Helps healthcare teams handle denied claims automatically. It reviews and fixes errors, prepares appeals, and cuts down the time spent on rework — helping staff close cases faster and keep a clear audit trail.
• Claims & Payment Posting Agent: Manages payment matching between hospitals and insurance companies. It spots payment differences in real time, ensures accuracy, and helps organizations post payments faster, improving revenue flow.
• UiPath Orchestration in Action: Connects people, systems, and AI into one smooth workflow. It takes over routine manual work like billing, claims, and patient access so teams can focus on delivering patient care while improving accuracy and compliance.

Ahmed Zaidi, Harsh Thakar, Isel Tula, Aaron Arsenault, Cletus Kilker, Jonathan, and Bailey Schollmeyer represented Accelihealth at the event. The team held lunch round tables with industry leaders and healthcare experts to discuss real-world automation strategies and challenges.

Building the Agentic Healthcare Future

UiPath FUSION 2025 focused on moving beyond pilots to production-ready automation, built on strong governance, security, and scalability. As healthcare organizations face increasing administrative and compliance challenges, the emphasis is now on creating intelligent, connected workflows that drive real, measurable results.

AcceliHealth is contributing to that shift with agentic orchestration, simplifying intricate revenue cycle workflows, eliminating manual labor, and maintaining accuracy across systems, enabling healthcare teams to realize quicker turnaround times, better compliance, and transparent ROI.

Discover how AcceliHealth is powering the next generation of intelligent healthcare operations. Book a demo today!

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