Agentforce Consulting Services
Empower Teams with Salesforce Agentforce: Build & Deploy
AI Agents that Deliver Customer Success
What is Salesforce Agentforce?
Agentforce is Salesforce’s AI agent platform that enables organizations to design, build, and deploy autonomous agents within the Salesforce ecosystem. These agents can support functions like customer service, sales, and operations by leveraging data from Salesforce and connected systems. Unlike traditional chatbots or copilots that primarily provide recommendations, Agentforce agents can execute multi-step tasks; such as retrieving information, triggering workflows, and taking actions within defined rules, permissions, and governance.
We being #1 among top Agentforce consulting partners, support the end-to-end Agentforce lifecycle, from identifying the right use cases to designing, building, testing, and deploying AI agents at scale. Our approach focuses on moving beyond experimentation to implementing production-ready, governed AI agents that align with enterprise workflows and deliver measurable operational efficiency.
Empowering Enterprises
Agentforce Delivers the Future of Autonomous
Business Solutions
15%
of daily business decisions will be made autonomously through Agentic AI by 2028 (Gartner).
86%
of analytics and IT leaders agree that AI’s outputs are only as good as its data inputs.
44%
of business leaders say the biggest challenge for scaling AI initiatives is obtaining data to train models.
How Agentforce AI Agents Are
Different from Chatbots and
Co-pilots?
Agentforce Leads the
Third Wave of AI Innovation
After Predictive AI and Copilots, autonomous Agentforce
AI agents are the next transformative technology
designed to take action, not just assist.
AI agents are the next transformative technology
designed to take action, not just assist.
01
Chat bots
Fixed rules &
repetitive tasks
02
Copilots
Smart, tailored
assistance
03
Agentforce
- Know your business
- Plan & reasons
- Take action
- Scales
How Agents Work?
Ask your Agent
Agent picks the right topic & follows the instructions
Agent executes actions & services
Agentforce generates a response
Salesforce Expertise:
- We are certified Salesforce partners and we implement Agentforce solutions appropriate to your business requirements, integrating smoothly with Einstein, Data cloud, and Salesforce. Our Salesforce Agentforce consulting services unite the CRM, data and AI strategy.
Tailored Solutions:
- Our AI agent builder design advanced, customized agents rather than just drag-and-drop. This is where we as Agentforce consulting team pays attention to role-based and outcome-driven designs modeled on actual business objectives.
Proven Frameworks:
- Take advantage of our proven frameworks to deploy and run efficiently, including patterns of governance, security, and observability. These Agentforce services accelerate delivery while reducing risk.
Faster Adoption:
- Studies show that consulting partners enable 31% faster adoption of emerging technologies. Our Agentforce consulting services will amalgamate the best practices, automation accelerators and reference architectures to assist you to realize the value sooner.
Training and Post‑Adoption Support:
- Our change management, training and ongoing optimization processes are designed to make sure your teams continue to enhance the way they use Agentforce long after go‑live.
Third‑Party & Enterprise Integration:
- We provide enterprise-garde Agentforce services for wider AI and application ecosystem- CRMs, ticketing, data platforms, and other third‑party tools,to avoid silos and drive consistent, cross‑system outcomes.
This is how we do it
Build Intelligent Agents in 5 Weeks
with Accelirate’s Agentforce
Activator Plan
Week 01- Week 02
- Week 03
- Week 04
- Week 05
- Discover &
Prioritization - Readiness & Risk Assessment
- Agent Development & Feedback
- Governance & Operationalization
- Validation & Deployment
- Monitoring &
Feedback
Agentforce Readiness Assessment by Accelirate
One way we are helping customers prepare to leverage Agentforce is through the Accelirate’s Agentforce Readiness Assessment Program. This comprehensive evaluation:
-
Assesses data
foundations -
Ensures security and
access controls - Provides actionable insights to deploy AI agents seamlessly
-
Identifies Agentic AI
use cases - Sets up monitoring and reviews compliance
Unlock data-driven, proactive customer service 24/7 with confidence.
Prepare for the future of Agentic AI with our tailored Agentforce Readiness Assessment
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Providing Value
Across Every Industry
with Agentforce
Agentforce delivers value across industries by automating processes, augmenting employee tasks, enhancing customer experiences and maximizing ROI.
Banking
Proactive financing to improve loan terms
Retail
Grow sales with
an always-on concierge
Healthcare
Match patients to
doctors for better care
Technology
Update old code
to reduce tech
debt
Manufacturing
Improve uptime with proactive maintenance
Telecom
Reduce wait
times with 24/7 support
Nonprofit
Personalize fundraising
to increase donations
Insurance
Pay out faster with automated handling
Our Agentforce
Consulting Approach
Implementing end-to-end
Agentforce solutions to turn
AI into real business
outcomes.
- Business Discovery & Use‑Case Alignment We begin by defining business objectives, critical journeys, and pain points and narrow down the list of the use cases of Agentforce with a definite effect on revenue, cost or experience.
- Architecture, Trust & Experience Design Next, we make a blueprint of how agents fit into your Salesforce landscape- data, integrations, permissions, and guardrails and then build end-to-end agent experience, so AI behaves consistently and securely across channels.
- Configuration, Integration & BuildOur team configures Agentforce and integrates it with Salesforce and other critical systems on reusable structures and patterns speeding up the process as well as minimizing technical debt and rework.
- Testing, Governance & AdoptionWe rigorously test agent behavior, conversations and security cases thoroughly and lock in our clear operating rules and monitoring. We train your teams to utilize Agentforce in day-to-day work with ease.
- Continuous Optimization & Managed ServicesAfter go‑live, our Agentforce services track performance, usage, and issues, then iteratively refine prompts, flows, and use cases aligned to new business needs and product releases, protecting ROI over time.
Agentforce Success
Stories & Insights
Accelerating Pharmacy Benefits Reverification with Agentforce AI
70% less manual effort and faster coverage decisions for a leading healthcare payor. Agentforce AI Agents automate reverification, pull real‑time data from PBMs and health plan systems, reduce manual workload, and speed up prescription approvals for members.
Read Now
Transforming Healthcare Fraud Detection with Predictive Agentforce AI
40% more fraud cases detected and 65% cost savings for a healthcare payor. An Agentforce AI Agent uses machine‑learning and real‑time anomaly detection to score claims, trigger fraud alerts, and automate case creation in Salesforce.
Read Now
Agentic AI Claims Platform Speeds Healthcare Claims by 85%
End‑to‑end claims automation with Agentforce, MuleSoft, and Salesforce for a leading insurer. Agentic AI Agents automate intake, eligibility checks, coding, scoring, approvals, and fraud detection, delivering fast, accurate, and transparent claims processing.
Read NowFaster & Efficient
Activate Agentforce with Accelirate to build, deploy, and scale intelligent AI agents tailored to your goals in just five weeks! Let’s launch your agentic pilot today!
FAQs
Got Questions?
Talk to Our Experts!
Interested in learning more about
Agentforce AI Agents and tailored services
in Salesforce? Reach out to us today!
Agentforce AI Agents and tailored services
in Salesforce? Reach out to us today!
Agentforce is an AI-powered Salesforce platform that allows businesses to build and deploy intelligent agents. These agents work autonomously to identify tasks, plan actions, and execute workflows with minimal human intervention, improving efficiency across industries.
No, Agentforce is not taking over Einstein. Rather, it expands upon the AI potential of Salesforce with autonomous agents that act instead of only making recommendations or giving insights like Einstein AI.
No, Agentforce goes beyond copilots. While copilots assist users with suggestions, Agentforce is an independent entity, making decisions and performing tasks on its own to spur business results.
Agentforce automates a wide range of business tasks, including:
- Customer service workflows
- Lead management and follow-ups
- Data entry and validation
- Sales operations and forecasting
- Compliance monitoring
- Report generation and analytics
Organizations can begin their Agentforce journey with Accelirate’s Agentforce Readiness Assessment, which evaluates data readiness, identifies AI use cases, ensures security compliance, and provides actionable steps for deployment. Accelirate’s Agentforce Activator Plan also enables businesses to build and deploy AI agents within five weeks.
To measure Agentforce’s impact, businesses should track:
- Task completion rates – How efficiently agents complete assigned work
- Operational efficiency – Reduction in manual workload and processing time
- Customer engagement – Improvements in response times and service quality
- ROI and cost savings – Financial benefits gained from automation
- Compliance adherence – Accuracy in data handling and regulatory requirements
Getting started with Agentforce is simple with Accelirate’s Agentforce Readiness Assessment. This assessment helps businesses evaluate their data foundations, identify AI use cases, ensure security compliance, and set up monitoring for seamless AI agent deployment.
For businesses ready to implement Agentforce quickly, Accelirate’s Agentforce Activator Plan enables the development and deployment of intelligent agents within just five weeks.
Yes. Agentforce consultants design, configure, and deploy autonomous AI agents tailored to your processes, data, and Salesforce org, so agents can safely handle real work within clear guardrails.
Agentforce Consultants turn your use cases into working agents by defining architecture, configuring topics and actions, connecting data and apps, and setting up prompts, policies, and guardrails plus testing and enablement.
Managed services cover post‑go‑live monitoring, tuning, integration upkeep, incremental enhancements, and user support to keep your Agentforce implementation secure, performant, and aligned to evolving needs.
An Agentforce implementation service provider offers certified Salesforce and AI expertise, proven frameworks, and implementation experience, which will assist businesses to deploy Agentforce sooner, mitigate risk, and generate quantifiable results earlier.
LEAVING WITHOUT
YOUR AI AGENT PLAN?
Our 5-Week Activator Program helps Salesforce teams launch
production-ready Agentforce AI Agents faster than ever!
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For quick answers about Accelirate's Salesforce services, you can chat with our Agent right now!
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