INDUSTRY: Finance
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Epic & Cerner
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Schedule a WalkthroughHow Accelirate Enables a US-Based Enterprise to Save 60K+ Hours and $863K While Reducing Automation Costs with Amazon Quick Automate
60K+
hrs saved in 12 months
$863K+
cost reduction from automation initiatives
39+
managed processes across GRMC & Treasury
32,400+
monthly injury notifications processed
Client Overview
The client is a US-based enterprise managing Treasury Operations, Workers’ Compensation, and Risk Management (GRMC) across the Americas, EU, and other global regions. Their operations include claim filing, wage disbursement, intercompany balance monitoring (IHB), regulatory reporting, and investment accounting integrations via Clearwater.
Key Takeaways
- Achieved 60K+ hours saved and $863K+ cost reduction in 12 months
- Identified 20–40% potential reduction in automation licensing costs
- Improved resilience with AI Agent-powered auto-healing automation
- Reduced operational disruption caused by UI changes
- Enabled scalable, AI-driven automation architecture
- Built a future-ready roadmap with Amazon Quick Automate
As automation became central to the client’s Treasury and Risk operations, their reliance on legacy RPA infrastructure began to expose limitations in scalability, cost efficiency, and resilience. Manual dependencies across non-API systems, combined with increasing licensing costs and maintenance overhead, created a pressing need for transformation.
Accelirate partnered with the organization to evaluate and modernize their automation ecosystem using Amazon Quick Automate, an AI Agent-powered automation platform. The client selected this approach due to its auto-healing capabilities, natural language automation, embedded AI, and cost optimization potential, enabling a shift from fragile, UI-dependent workflows to a more intelligent and resilient automation framework.
Strengthening Operational Stability by Replacing Fragile Automation Systems with AI Agents
Despite strong automation adoption, the client faced increasing operational and financial strain. Rising licensing costs (~20% YoY), fragile UI-dependent workflows, and inefficient license allocation created sustainability concerns. A minor UI change in the Origami platform triggered 30 automation failures, requiring 16 hours of fixes and causing 77 hours of productivity loss. Additionally, reliance on non-API systems meant automation was not optional; it was critical for compliance, wage processing, and financial reconciliation. Any disruption risked operational paralysis, regulatory penalties, and delayed employee services.
01 - AI Agent-Powered Automation Evaluation
Assessed migration feasibility from legacy RPA to Amazon Quick Automate
02 - Fit-Gap Analysis
Evaluated automation suitability across Treasury and GRMC processes
03 - Infrastructure Cost Assessment
Designed a compliant architecture aligned with ASR/ORR standards
04 - Migration Strategy & Planning
Defined phased transition, effort estimates, and risk mitigation
05 - 3-Year Financial Impact Modeling
Projected long-term OpEx reduction and ROI
06 - AI Agent Auto-Healing Capabilities
Reduced dependency on UI stability and minimized automation failures
07 - Natural Language Automation Design
Enabled faster development and easier workflow modifications
08 - Cross-Department Expansion Strategy
Identified opportunities to extend automation to Payroll and FinOps
What Was Unique About the Solution That Was Implemented?
The solution stood out by moving beyond traditional rule-based automation into an AI Agent-driven, self-healing ecosystem. Unlike static RPA systems, Amazon Quick Automate introduced:
- Auto-healing AI Agents that adapt to UI changes without manual intervention
- Natural language-driven automation development, reducing technical complexity
- Embedded Document AI for intelligent data extraction and processing
- Conversation-driven workflow updates, minimizing maintenance effort
- Seamless scalability across global operations and multiple systems
This approach transformed automation from a maintenance-heavy system into a self-adaptive, resilient digital workforce.
Realizing Long Term Cost Optimization and Performance Gains Across Treasury Operations
The evaluation initiative enabled the client to unlock both immediate and long-term value. By identifying inefficiencies and introducing AI Agent-driven capabilities, the organization significantly improved operational resilience, reduced costs, and established a scalable automation roadmap. The shift toward Amazon Quick Automate positioned the enterprise to proactively handle system changes, minimize disruptions, and optimize automation investments. Key results & benefits include:
- 60K+ Hours Saved Annually: Significant reduction in manual workload across Treasury and Risk operations
- $863K+ Cost Savings: Achieved through automation and operational efficiency improvements
- Reduced Licensing Costs: Identified substantial OpEx savings through platform optimization
- Improved Operational Resilience: AI Agent auto-healing minimized failures caused by UI changes
- Lower Maintenance Overhead: Reduced time spent on bot fixes and troubleshooting
- Optimized Compliance and Accuracy: Improved regulatory reporting and audit readiness
- Scalable Automation Framework: Enabled expansion across Payroll and FinOps functions
- Minimal Risk Implementation: Only one resource impacted temporarily during evaluation
Building a Cost Efficient and Resilient Automation Strategy for Long Term Success
This success story outlines how Accelirate’s tailored automation solution enhanced the client’s operations, improving efficiency, scalability, and cost-effectiveness. It enabled them to not only meet their immediate challenges but also position themselves for sustainable future growth. By enhancing data-driven insights, reducing manual effort, and standardizing important workflows, the company is now equipped to handle market demands with agility and resilience. If you are looking to achieve similar results for your business, partner with a trusted automation service provider like Accelirate to explore innovative tailored solutions that can support your operational goals and drive growth. Connect with us today!
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