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A New Era of Automation: Why RPA Delivery Must Change

In order to mitigate the business impact of the “great resignation”, more companies have begun expanding their automation strategy to address this challenge. However, it’s clear that the skilled teams needed to plan and prepare enterprise automation projects – those experienced in knowing how to identify, assess and analyze processes and tasks; to design, develop, create, and support automations – are also more difficult to find and retain right now.

With the current state of the workforce having such a strong influence on the way automation is consumed and delivered, a new approach is needed for organizations to succeed with their RPA initiatives, as well as for services providers to meet the evolving needs of the market.

It’s time to embrace a new era of automation.

Today’s Top Challenges

  • Due to challenges finding and retaining skilled developers and automation staff, organizations are paying a premium much more than just 6 months ago, for these skill sets – with no guarantee of a long-term employee
  • As organizations mature in their automation journey, the solutions can become more complex and require more senior level resources like architects – even harder to find and much more costly
  • Losing automation COE resources stalls the projects and overall program; backfilling and onboarding can disrupt continuity and the quality of code, causing the resiliency of the automation(s) to suffer
  • With employee turnover rates climbing, organizations cannot afford to wait months or years for automation projects to be developed and put into production – speed of automation delivery is more critical to business survival than ever

In short, yes, RPA solutions can help alleviate pain caused by the great resignation. But what happens when developers and other RPA/COE resources leave, replacements are hard to find and slow to onboard, and the program stalls? These circumstances call for a new approach to automation delivery –one that makes automation quicker to deliver, more sustainable, and cost effective.

Accelirate is leading the charge in the continuous innovation of automation. Our “New Era” methodology means swifter and more efficient end-to-end automated process delivery, more resilient and effective automation outcomes, and the most cost effective and agile delivery and support.

Here’s what the era of new and improved RPA delivery looks like:

Reducing RPA Project Timeline – A methodology in which teams work swiftly, the PDD and SDD are created at the same time, and the SME is kept involved eliminates mistakes and missed details during UAT, leading to 27% reduction in project timeline.

Adopting a Hybrid Delivery Model – Leveraging a blend of onshore, offshore and nearshore staff provides a cost-effective solution for bringing on top-tier level resources (i.e. US lead, nearshore analyst, offshore developers) while staying agile and flexible through staffing challenges.

Executing Projects Collaboratively– Discussing the end automation within the early project phases consolidates the meeting process as all are involved in analysis and design. Greater collaboration results in more resilient and effective automation outcomes and speedier delivery times.

Supporting Bots in Production – Establishing a monitoring and support program for in-production automations reduces downtime and allows development teams to focus solely on new development – all while the dedicated support team handles errors, break fixes, and other automation issues.

Accelirate is continuously improving the way automations are designed and deployed; seeking higher returns for organizations leveraging RPA. Our rapid approach to development, pod-based delivery model, post-deployment monitoring and support programs, and internally trained onshore, offshore, and nearshore resources ensure cost-effectiveness and lean delivery timelines. Set up a meeting with us to learn more about how your organization can benefit from our innovative automation delivery model.