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Critical Capabilities of Enterprise Integration Platform as a Service

  • Featured Insights
  • February 20, 2023

With digital capabilities becoming the norm, delivering digital experiences for the customer is a tough task. Most modern organization bank are expected to deliver these experiences seamlessly.

One of the major problems these organizations face is cloud integration.

The 2021 Gartner reports predicted that more than 85% of organizations will embrace the cloud-first strategy by 2025. Indeed, without cloud-native architectures, organizations will not be able to fully execute their digital initiatives.

However, without proper integration, different systems and applications may not be able to share data, leading to data silos, redundant data, and manual data entry. This can result in inefficiencies, errors, and increased costs.

This is where Enterprise Integration Platform as a Service (EiPaaS) comes into the picture. EiPaaS aims to solve the problem of integrating various systems and data sources within an organization and offers organizations a cloud-native architecture to optimize, execute, and scale their digital strategies most effectively.

What is EiPaaS?

Enterprise Integration Platform as a Service (EiPaaS) is a cloud-based platform that enables organizations to integrate their various systems, applications, and data sources. The platform provides a set of tools and services for connecting, managing, and governing the flow of data between different systems, both within the organization and with external partners.

The main difference between EiPaaS and traditional integration solutions is that EiPaaS is delivered as a service, typically via the cloud, and it eliminates the need for organizations to build and maintain their own integration infrastructure. This allows organizations to focus on their core business and leave the integration to the experts, while at the same time reducing infrastructure costs and scaling ROI with minimal investments.

Why do we need EiPaaS?

EiPaaS solutions can be used for a variety of integration scenarios, such as data integration, application integration, process integration, and API management. They can also support different integration styles, such as real-time, batch, and event-driven. It can also provide a wide range of functionalities, such as data mapping and transformation, business process management, monitoring and analytics, and security and governance.

It provides a robust platform for automating business processes and workflows as part of an overall enterprise automation architecture. It enables organizations to integrate their various systems and applications, and automate the flow of data between them, thus reducing manual effort and improving efficiency.

EiPaaS can be an important component in RPA (Robotic Process Automation) projects, as it provides a unified platform for automating business processes and workflows across multiple systems. By using EiPaaS in conjunction with RPA, organizations can achieve a more comprehensive automation solution that covers both front-end and back-end processes.

An automation mindset is crucial for organizations that want to take full advantage of EiPaaS and RPA. It provides a powerful platform for automating business processes, but it is up to organizations to identify the processes that can be automated and to plan and execute automation projects effectively.

Critical Capabilities of EiPaaS


The ability to handle large volumes of data and support a growing number of users and systems.


Augmenting measures to protect sensitive data and ensure compliance with industry regulations.


The ability to operate continuously and ensure high availability of services.


Facilitate support for a wide range of integration scenarios, including data integration, application integration, and process integration.

Ease of use

Execute intuitive user interfaces and simple deployment and management options.

Support for multiple protocols and formats

The ability to integrate with a wide range of systems and technologies.

API management

Capabilities for creating, managing, and securing APIs to enable integration with external systems.

Cloud readiness

Support for deployment on a variety of cloud platforms, including public, private, and hybrid clouds.

Hybrid connectivity

Support for integrating on-premises, cloud-based, and edge systems.

Benefits of EiPaaS

Faster integration

Provides a pre-built platform for integration, which can speed up the integration process and reduce the time and costs associated with building and maintaining an integration infrastructure.

Increased efficiency

Automates the flow of data between different systems and applications, reducing the need for manual data entry and improving data quality and consistency.

Improved data access and visibility

Provides a unified view of data from different systems, which can improve decision-making and customer service.

Reduced costs

Eliminates the need for organizations to build and maintain their own integration infrastructure, which can reduce costs and free up resources for other initiatives.


Support multiple tenants, allowing different organizations or departments to use the platform while maintaining data isolation and security.

Self-Service Integration

EiPaaS usually include a Self-service integration feature that allows business users to create and manage integrations without involving IT.

Support for industry standards

Ensure compliance with industry standards such as EDI (Electronic Data Interchange), HL7 (Health Level Seven International), and SOA (Service-Oriented Architecture) to guarantee interoperability with other systems and platforms.


EiPaaS provides a comprehensive cloud platform for enterprise automation and integration, making it an ideal choice for organizations that want to improve efficiency, reduce costs, and adopt an automation mindset.

When combined with RPA, EiPaaS can provide a complete solution for automating business processes and workflows, helping organizations to achieve their digital transformation goals.