Case Studies

Case Studies

Default Management: Automating Mortgage Breach Letters

AutomatingMortgageBreach Letters BACKGROUND: The client’s Default Management Function was broken into four separate business units: Pre-Foreclosure, Foreclosure, Bankruptcy, and Loss Mitigation. Within the Pre-Foreclosure business unit lies an important activity called ‘Breach’ that involves the servicer aggregating all loan data that warrants a Mortgage Breach Letter and compiling that data.

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Predictive Modeling: A Marketing Solution

Predictive Modelingof Mortgage Refinancing. BACKGROUND: Every month the client considers a large group of people who have mortgages to potentially send out offers about refinancing to. Previously, hand-written rules were manually created by subject matter experts to reduce this large pool of potential recipients to a smaller number of borrowers.

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A Solution to Default Reporting

CASE STUDY– Electronic Default Reporting (FNMA) Complexity: High Fannie Mae provides incentives to loan servicers to provide accurate reporting for all loans under their portfolio. The Electronic Default Reporting Process requires coordinators to go through a report of all Fannie Mae loans in a portfolio, identify if any loans have.

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Accounts Receivable Follow Up - Accounting

  Accounts Receivable staff spends a considerable amount of time chasing payable invoices.  An out of control or aging AR can result in considerable strain on business cash-flows, hence accounting teams are under intense pressure to keep AR Current. This "chasing invoice" activity includes Run the AR Aging report Opening.

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Automated Data Entry

  Data updates to systems can be cumbersome especially if there isn't a standard data structure and the system does not allow for bulk updates through spreadsheets. A common example of such an update are product updates. A supplier may update product specifications from time to time and this can.

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Employee On-Boarding: HR Automation

  Employee On-boarding requires various verifications and data entry into multiple systems. These include, employment and background verification, payroll, and IT provisioning systems to name a few. This can be time consuming. On-boarding activities include: Send and receive on-boarding documents from new employee Perform employment eligibility verification Create employee record.

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