RPA and Smart Automation Case Studies
Accounts Receivable Follow Up – Accounting
Accounts Receivable staff spends a considerable amount of time chasing payable invoices. An out of control or aging AR can result in considerable strain on business cash-flows, hence accounting teams are under intense pressure to keep AR Current.
This “chasing invoice” activity includes
- Run the AR Aging report
- Opening each invoice to check invoice details
- Access the customer record to retrieve contact information
- Write an email to the customer including a copy of the invoice.
The Automated solution is able to access both the accounting and email systems and perform all these actions in an automated fashion allowing your Accounting staff more time to address the customer responses to these follow-ups.