Why Automation Delivery Fails
(and How to Get It Right)

Summary:

Too many automation programs stall not because of technology, but because of how people, processes, and bots are orchestrated. In this live conversation, we’ll strip away the hype and talk about what really makes automation delivery succeed or fail.

From executive buy-in that fizzles at the ground level, to “automate everything” myths that overwhelm teams, this session will share hard-earned lessons from the trenches. Whether you’re scaling automation in a large enterprise or just starting your journey, you’ll walk away with insights you can put to use immediately.

Meet Your Speakers:

Key Takeaways

• Beyond the “automate everything” myth – Why citizen developer programs often backfire without proper governance.
• Process readiness matters – Techniques for finding opportunities that make business sense, not just technical sense.
• Closing the strategy–execution gap – How to turn C-suite vision into frontline discovery that actually sticks.
• Balancing speed with sustainability – Nurturing redesign and readiness while maintaining delivery velocity.
• Choosing the right approach – When to use RPA vs. Agentic AI, and how the decision framework is evolving.
• Rethinking ROI – Measuring value in compliance, risk mitigation, and customer experience and not just cost savings.
• The human side of automation – Addressing fears, excitement, and adoption challenges with empathy and focus.
• Cross-industry lessons – What automation delivery managers can learn from different sectors.

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