The RPA services firm’s newest offering provides automation monitoring, support, and bot infrastructure management for commercial RPA programs.
Accelirate Inc. has announced the release of its Enterprise Managed Services offering for Commercial RPA Programs. The service enables organizations to monitor, support, and manage their bot infrastructure through Accelirate’s Robotic Operations Center (ROC) resources.
Managed Services packages are available in three different service tiers – Standard, Essentials (Support), and Monitoring – allowing enterprises to customize their support by selecting whether they need monitoring, incident and change management, or both, and then scaling the package to match the number of automations being supported. The Monitoring package includes standard dashboards to provide real-time insights into critical metrics like license utilization, business and technical exceptions, run schedules, work volumes, and average processing times. With the Essentials, or Support package, the client receives a dedicated team to support their desired automations, utilizing a strategic blend of onshore and offshore Accelirate ROC resources to provide highest quality services in a cost-effective manner.
With automation adoption permeating nearly all industries, Accelirate’s leaders are confident automation support and monitoring services are the inevitable next step – particularly for the enterprise serious about scaling their program and keen on protecting their efforts invested in it.
“Whether utilizing an internal Robotic Operations Center or through Enterprise RPA Managed Services, having bots running critical systems without monitoring and maintenance is a recipe for disaster,” said Matt Gallo, Accelirate’s CRO. “Simply put, we always protect any major investment in our lives, whether it be a Network Operations Center, Security Operations Center, or in this case, utilizing a Robotic Operations Center to protect the time and cost associated with building a digital workforce.”
To view all of Accelirate’s Enterprise Automation service offerings, visit https://www.accelirate.com.
ABOUT ACCELIRATE – Accelirate Inc. is the largest niche RPA services provider in the United States. Their mission is to help companies accelerate automation using Robotic Process Automation and AI technologies such as Machine Learning, Natural Language Processing, and smart OCR. With a focus solely on process automation, they offer a comprehensive set of implementation services for enterprises at all stages of RPA and AI adoption.