INDUSTRY: Healthcare
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How Accelirate’s MuleSoft Integration Solution Improves Donor Data Access by 95% for a Leading Healthcare Provider
95%
Improved Donor Data Access
96%
Reduced Data Redundancy
95%
Faster Partner Onboarding
90%
Better Cloud Storage Efficiency
Client Overview
The client is a New York-based healthcare service provider with a market capitalization of $509 million. Their mission centers on making care accessible and affordable, especially for patients affected by blood cancers. The organization provides free, life-saving resources to those impacted, and works closely with a network of clinical and healthcare partners to deliver care. However, disconnected systems and manual data handling were slowing their mission, particularly when it came to accessing donor information.
Key Takeaways
- Integrated third-party donor APIs into a cloud-based system
- Eliminated manual data delays through MuleSoft’s API-led approach
- Improved donor data visibility, accessibility, and reusability
- Reduced redundancy by 96% using Delta Encoding
- Onboarded partners 95% faster through a Canonical Data Model
- Replaced monolithic systems with agile MDM architecture
The client faced a critical problem: Donor information wasn’t accessible when it was needed the most. Their legacy systems couldn’t efficiently connect with external healthcare partners or scale to handle growing volumes of data. Delays in accessing donor information directly impacted patient care, and siloed systems were creating data duplication, inconsistencies, and manual processing workloads.
They partnered with Accelirate to transform their integration architecture using MuleSoft’s API-led connectivity. model. The goal was to ensure donor information was Findable, Accessible, Interoperable, and Reusable (FAIR), available securely across systems without adding IT complexity.
Solving Healthcare Data Silos and Enabling Seamless Donor Information Flow
Access to donor information was slow, inconsistent, and fragmented. The client struggled with disconnected systems that couldn’t talk to each other. Data from third-party APIs wasn’t cloud-enabled, leading to heavy IT workloads and slow data access. Additionally, the legacy monolithic structure made it difficult to scale or introduce interoperability, and the system couldn’t efficiently handle large datasets.
Accelirate solved these issues by redesigning the integration model using MuleSoft’s Anypoint Platform and best practices in data architecture:
01 - Salesforce and Third-Party API Integration via MuleSoft
Established real-time connections to external donor databases and enabled secure data transfer to the cloud.
02 - Cloud-Based Data Storage
Migrated data access from on-prem systems to scalable cloud storage, ensuring faster and more reliable access.
03 - Delta Encoding to Eliminate Redundancy
Reduced duplicate records and optimized storage by implementing change-tracking and data versioning.
04 - Canonical Data Model for Donor Information
Created a unified structure for donor contact data, ensuring clean, structured, and reusable formats across systems.
05 - API-Led Connectivity Architecture
Shifted from monolithic models to modular APIs, making it easier to onboard new partners and manage system updates.
06 - Anypoint MQ and Updated MDM System
Replaced legacy MDM database with a flexible messaging queue and improved master data management framework.
07 - Partner Onboarding Workflow Optimization
Reduced onboarding time for new healthcare partners by 95% through simplified, reusable integration components.
What Was Unique About the Solution That Was Implemented?
What set this solution apart was its end-to-end interoperability and future-ready design. Rather than building a one-off integration, Accelirate helped the client build a centralized, scalable integration ecosystem that could grow with their mission.
Key differentiators included:
- Adoption of the FAIR data principles (Findable, Accessible, Interoperable, Reusable)
- Use of Delta Encoding to significantly reduce data duplication
- Replacement of legacy monolithic systems with agile, flexible APIs
- Development of a canonical data model to unify how donor data is structured and consumed
- Incorporation of Anypoint MQ and updated MDM systems for better data governance and message handling
With these elements, the client could now integrate, scale, and respond to business needs faster, all while maintaining a secure and efficient data architecture.
Achieving Scalable, Accurate, and Accessible Donor Information for Faster Decision-Making
By implementing this MuleSoft integration solution, the client experienced an optimized shift in how quickly and accurately they could manage donor information. Real-time data, reduced redundancy, and smart design meant healthcare professionals could make informed decisions faster, ultimately leading to better patient outcomes and stronger partner collaboration.
01 - Donor Data Access Improved by 95%
Fast, secure, and consistent access to donor information across systems.
02 - Data Redundancy Reduced by 96%
Delta Encoding eliminated duplication and saved significant storage space.
03 - Partner Onboarding Process Improved by 95%
Modular APIs accelerated integration timelines.
04 - Cloud Storage Efficiency Increased by 90%
Smart encoding and reusable models minimized storage needs.
05 - System Management and Monitoring Enhanced
Unified architecture provided greater visibility and control for IT teams.
Helping Healthcare Providers Do More with Smarter Integration
This success story outlines how Accelirate’s tailored integration solution enhanced the client’s operations, improving efficiency, scalability, and cost-effectiveness. It enabled them to not only meet their immediate challenges but also position themselves for sustainable future growth. By enhancing data-driven insights, reducing manual effort, and standardizing important workflows, the company is now equipped to handle market demands with agility and resilience. If you are looking to achieve similar results for your business, partner with a trusted automation provider to explore innovative tailored solutions that can support your operational goals and drive growth. Connect with us today!
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