Build AI Agent with Agentforce

BLOG

9 min read

How to Build an AI Agent with Agentforce: Architecture, Code & Best Practices

June 18, 2025

Quick Summary

Agentforce is a powerful open-source Python framework designed to help developers build structured AI agents that can plan, act, and collaborate. Unlike simple prompt chains, Agentforce provides tools for memory handling, tool integration, multi-agent orchestration, and workflow customization. It enables full control over the agent lifecycle from planning and execution to memory and observability. Whether you’re working on internal assistants, automated researchers, or customer support bots, Agentforce offers flexibility without sacrificing control.

The agentic paradigm has changed how we think about building intelligent systems. Instead of treating LLMs as monolithic oracles, Agentic AI encourages developers to structure intelligence as modular, goal-driven agents that can reason, act, and collaborate.

Agentforce stands out as a powerful open-source framework that simplifies agent creation while maintaining full control over agent workflows, tools, memory, and execution context. This guide walks through how Agentforce works, how to build your first AI agent, and the best practices that ensure performance, clarity, and reliability.

What Is Agentforce?

Before diving into code, it's helpful to understand what Agentforce is meant to solve. Many AI implementations today use LLMs as black-box tools — you send a prompt and receive an answer. But real-world tasks often require multiple steps, context retention, error handling, and the ability to call APIs or perform functions. That’s where agentic frameworks like Agentforce work the best.

Agentforce allows you to create agents that aren’t just passive responders. These agents can plan what to do, use tools to fetch or process data, remember past interactions, and even work together with other agents to complete multi-step goals. This modular, loop-based structure makes it easier to build AI that operates more like a teammate than a chatbot.

Agentforce enables you to build modular autonomous agents with composable execution loops, custom tools, multi-agent graphs, and persistence layers (e.g., memory, state, and output). Let’s look at the core strengths of Agentforce that make it suitable for production use cases beyond prototypes and simple assistants.

Here are the core strengths of Agentforce:

  • Structured control over agent workflows (planning/thinking/acting)
  • Plug-and-play tools, memory, and custom hooks
  • Built-in support for multi-agent collaboration
  • Compatible with OpenAI, Anthropic, and local LLMs

How Is Agentforce Different?

While many frameworks offer simple prompt chaining, AgentForce is purpose-built for agentic design. This means agents operate with intent, maintain state, and are capable of reasoning across multiple steps.

Feature Agentforce Prompt Chains
Multi-agent workflows ✅ Yes ❌ No
Tool integration ✅ Modular ⚠️ Often limited
Memory control ✅ Customizable ❌ Stateless
Execution hooks ✅ Built-in ❌ Manual only
Error handling ✅ Structured ❌ Ad-hoc
Role-based agents ✅ Native ❌ Not supported

According to Cognilytica’s 2024 AI Use Case Survey, over 71% of enterprises cite custom agents as a growing need in AI-driven workflows.

How the Agentforce Architecture Works?

Building a reliable agent begins with understanding how it works under the hood. Agentforce follows a clean, modular design that helps developers break down tasks logically.

Every Agent in Agentforce is made up of several components:

  • Planner: Uses an LLM to generate a step-by-step plan based on the input goal.
  • Executor: Carries out the plan by calling tools or performing operations.
  • Memory: Stores past interactions or facts so the agent can refer back to them.
  • Tools: Functions that allow the agent to access and interact with external APIs, data, services or perform local logic.

Here is the structure that mirrors how a human might approach a task involving agents; understand the goal, plan the steps, take action, remember outcomes, and respond.

Agentforce Architecture Works

This kind of architecture makes it easier to debug, update, and scale your agent logic as requirements grow.

A Step-by-Step Guide to Build a Simple Research Agent

Let’s build a simple agent that can search for topics online. This will help you understand how Agentforce components fit together.

1. Install Agentforce

First, install the library using pip. Make sure your Python environment is using version 3.8 or later.

Install Agentforce

2. Define Tools

Tools are custom functions your agent can call during execution. They're defined like regular Python functions but wrapped in a decorator to expose them to the agent. In short, tools are Python functions that your agent can call. Tools can do anything from fetching weather data to pulling information from a database. They’re how your agent interacts with the real world.

Define Tools

3. Configure the Agent

Now, create your agent by plugging in the planner, memory, and tool configuration. This setup gives your agent a name, a planner, access to the Google Search tool, and short-term memory to retain recent actions.

Configure the Agent

4. Run the Agent

Now let’s see it in action:

Run the Agent

What’s happening here:

  • The agent receives the task
  • The planner breaks it into a step (e.g., “search Google”)
  • The executor runs the appropriate tool
  • The result is stored in memory
  • The final output is generated and printed

This loop enables structured, multi-step execution based on a simple user query.

Best Practices for Building Agents with Agentforce

Building good agents is not just about writing code, it is about design decisions that improve clarity, performance, and maintainability.

1. Use Clear, Domain-Specific Tools

Generic agents with vague tools often produce inconsistent results. Instead, create tools tailored to specific tasks.

Use Clear, Domain-Specific Tools

Tip: Always use type hints and docstrings. These help the planner understand what a tool does and how to use it.

2. Use Modular Memory Design

Not all tasks need the same memory structure. Choose based on your agent's needs:

  • BufferMemory: Best for short conversations or single-turn queries
  • VectorMemory: Ideal for searching large datasets or reference materials (e.g., Qdrant, FAISS) for semantic recall
  • CompositeMemory: Combines both types
Use Modular Memory Design

For example, a research assistant might need short-term memory for dialogue but vector memory to recall facts from a knowledge base.

3. Customize the Thought Loop

Sometimes you need more control. You can override the default planning loop to handle retries or detect errors. Agentforce allows you to override planner or execution loops. This is great for:

  • Adding guardrails
  • Customizing retry logic
  • Building reflective agents (e.g., “critics”)
Customize the Thought Loop

4. Add Observability with Hooks

Understanding what your agent is doing helps you improve performance and reduce bugs. Agentforce supports pre- and post-execution hooks.

Add Observability with Hooks

You can also add hooks to stream state into dashboards like:

  • LangSmith
  • Weights & Biases
  • OpenTelemetry

Tracking what happens at each step gives you better insight into how decisions are made.

5. Use Role-Specific Agents in Graphs

Instead of building one complex agent, consider multiple focused ones. This is especially helpful in content generation, data pipelines, or multi-stage workflows. Agentforce lets you create multi-agent pipelines.

Use Role-Specific Agents in Graphs

This modularity lets you test, monitor, and maintain agents more easily.

How to Ensure Security & Guardrails for Agents?

Agentforce is powerful but uncontrolled LLMs are risky. Running LLM agents in production needs precautions. They can call tools, generate text, and influence outputs, so it’s important to add boundaries.

Best Practices:

  • Use a Tool Whitelist: Never expose dynamic eval or shell tools in production
  • Add Execution Timeouts: Prevent infinite loops or long-running tasks
  • Set Output Validators: Use Regex or JSON schema checks to make sure outputs are valid.
Ensure Security & Guardrails for Agents

Keep your agent sandboxed and test thoroughly before going live.

How to Deploy Your Agent?

AI Agentforce

Once your agent is working, here’s how to package and deploy it reliably:

  • Docker: Wrap your agent in a Docker container for consistent deployment.
  • Web UI: Use tools like Streamlit or Flask to trigger the agent from a web interface.
  • Background Tasks: Use Celery or Temporal to run agents as workers or scheduled jobs.
  • Logging & Monitoring: Add logs to file or a dashboarding system for visibility.

For internal tools, consider manual override buttons to approve agent actions before they run.

Real-World Use Cases of Agentforce

Agentforce can be used for a variety of real-world workflows:

  • Content assistants (research, summarization, writing)
  • Internal knowledge bots (search across docs, answer FAQs)
  • Data cleaning agents (review and label datasets)
  • Automated compliance checkers (validate processes or documents)

A growing number of startups and internal teams are now adopting frameworks like Agentforce for repeatable, automated knowledge work.

Build Reliable and Trusted AI Agents with Agentforce

Agentforce is a developer-first framework that gives you control without adding complexity. With composable building blocks like planners, memory, tools, and graphs, you can build agents that are smarter, more reliable, and easier to maintain. Here is what you can do: Add reflection agents for self-improvement, create persistent agents that evolve over time and deploy task-based agents to real business ops.

Ready to build?

  • Start with a single-purpose agent
  • Add tools one by one
  • Choose the right memory type
  • Use graphs to scale into multi-agent systems
  • Always add logging and validation before deploying

Agentic systems don’t have to be complicated. With the right structure, your agent can be both effective and safe. And with a trusted Saleforce Agentforce consulting partner like Accelirate, you can ensure efficient and production-ready Agent in just 5 weeks. Find out more.

Got more questions?

Let’s discuss

FAQs

Do I need to know advanced machine learning to use Agentforce?

Nope! You don’t need to be an ML expert. Agentforce is built for developers. If you know Python and understand how to work with APIs or functions, you’ll do just fine. The framework handles all the complex stuff behind the scenes, so you can focus on building what the agent needs to do.

What types of agents can I build with Agentforce?

Pretty much anything that involves structured decision-making. It’s flexible enough to handle one-agent setups or multi-agent systems working together. You can build:

  • Research assistants that gather and summarize info
  • Internal knowledge bots for answering FAQs
  • Data-cleaning or validation agents
  • Workflow automators for tasks like recruiting or compliance
How do I deploy an agent built with Agentforce?

Deployment is simple and flexible. You can:

  • Package it in a Docker container
  • Run it through a web interface (like Streamlit or Flask)
  • Schedule it using background job managers (like Celery or Temporal)

And yes — you can add logging, monitoring, and even manual approval buttons to keep things safe in production.

Is Agentforce compatible with models like GPT-4 or Claude?

Yes! Agentforce works with OpenAI (like GPT-4), Anthropic (like Claude), and even local models. You get to choose the model that works best for your project, and Agentforce takes care of the rest.