Digital Robotic Process Automation (RPA) is the logical first step for Process Automation initiatives and is very effective with repetitive, rules-based tasks on systems that are hard to integrate
Robotic Process Automation
Robotic Process Automation (RPA) is the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.
In even more simpler terms, RPA Bots can be configured to automatically manipulate almost all types of Computer Applications including Mainframe, Web, Windows or any other type of Application similar to humans. The Robots can run 24×7 without making any mistakes and can work in sequence or in parallel (using multiple Robots). The Robots also create Audit Logs of every action they take and create Exception Reports for tasks that could not be handled by the Robot.
The Robots can run as Attended or Unattended. Attended Robots run on User’s Desktop and are also considered Desktop Robots. For e.g. they can be used on CSR (Customer Service Rep) Desktop to assist the CSR on their tasks as they service the customer. Unattended Robots run on Virtual Machines or dedicated Workstations where they are used for automated tasks that do not require human intervention.
Some of the jargon and methodologies used within Robotic Process Automation are described below:
What We Offer
Service Delivery Models
We engage on T&M or Project
We develop and maintain the Automation
and the infrastructure. We charge a monthly amount including license costs
Transaction and/or Outcome Based
If the process is clear enough where a
“transaction” can be identified easily, we
can price based on Transaction volumes
with minimum transaction volume gurantee
We work with the leading RPA and AI platforms