About Muhammad Naeem

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So far Muhammad Naeem has created 41 blog entries.
28 05, 2018

How Managed IT Services Can Use RPA to Lower Their Bottom Line


Written by: Matt Gallo, Chief Sales Officer at Accelirate I have spent most of my career in the Managed Services arena. Not just locally, I have been a part of national enterprises and been involved for years in peer growth groups like TruMethods, IT Nation, MSP Alliance and many others. I made it an art to combine [...]

19 05, 2018

How is IT Sales Evolving in the Age of Automation and AI?


For as long as I can remember, IT Sales has always been about three words: Product, Product, and Product. The technology was evolving at such a rapid pace, that you didn’t even have to wait for something to be end-of-life anymore because the new shiny product did oh so many things more that you just had [...]

26 04, 2018

Is RPA Technology Revolutionary or Evolutionary?


We often ask this question when an innovative technology trend emerges that takes the IT world by storm, especially when it is offering the “silver bullet.” While these “revolutionary” technologies can have a profound impact on a company’s performance, there also comes a point where senior management needs to evaluate that technology to see its potential [...]

5 03, 2018

RPA Lessons Learned #3


Every RPA Developer understands the struggle of trying to automate a process that requires some type of Citrix or virtualized environment interaction, it’s a constant battle of trying to reliably interact with the underlying system while at the same time considering the validation criteria required to satisfy the business requirements. Here are the top 2 [...]

2 03, 2018

Increase Call Center Productivity with Robotic Process Automation Solutions


It's an experience most of us are all too familiar with. Call a Customer Service Center for any company, you might be put on hold several times during the call. The Customer Service Representative (CSR) takes customer data and manipulates multiple internal IT systems to retrieve, update or delete data. Most CSRs switch between multiple [...]

1 03, 2018

RPA Lessons Learned #1


There are two important aspects to automating a process: Interaction: which is all the manual activity (clicks, copy-paste, etc.) that the human does to move the process forward Intelligence: which is the tacit decision making that the human does to direct the process The lesson learned is that while cognitive automation technologies continue to evolve at a [...]

19 12, 2017

Digital Transformation – The Great Game – Part 3 of 3 – What do Blockchain, AI, IOT and APIfication Mean for My Business?


In Part 3, of our 3-part series of "Digital Transformation, The Great Game", we will talk about some of today's mega technology trends around Blockchain, AI, IOT and "APIfication". There is enough information about all of these in plenty of other news sources, so I have no intention of defining each; my purpose for writing [...]

13 12, 2017

Digital Transformation – The Great Game – Part 2 of 3


In the last article, we talked about the fast-moving evolution of digital technologies that are changing the business landscape rapidly. In my view, at a high level, every Business utilizes IT to increase productivity/efficiency/revenue OR decrease Costs. This series of the 3 Articles is a high-level viewpoint on the evolution of various digital transformation technologies [...]

5 12, 2017

Addressing the Big Pink Robot in the Room – How to Take the Robot Out of the Human


We have all been there, or even are there, performing a task, over and over again, because it has to get done.  It is not what we signed up to do, it isn't what we wake up in the morning for, yet, it is a requirement for us to do our job, so we are [...]

28 11, 2017

Artificial Intelligence and Process Automation


From the beginning days of IT, one of the key goals has always been to automate manual business processes. From mainframes to client server application developments, to Internet, Business Process Management(BPM) based workflows and rule processing technologies; we have come a long way. As we developed applications to automate business processes, we realized that most of [...]

18 10, 2017

Validating RPA Processes Using the Process Assessment Questionnaire


In this period of Robotic Process Automation, AI, and IOT, there is little room for errors, delays, or poor technology investments. After determining which RPA tool best fits your unit area, the next question you need to ask is what processes are best suited for automation and which establish the "easy win scenario" and build the [...]

11 10, 2017

Setting the Tone with Enterprise Automation Using RPA Within the Organization


The Path to Take What path can you undertake in setting up at Robotic Process Automation (RPA) practice? Who is involved in this selection process? What are the teams involved? Do you go desktop or VM? At what juncture is IT involved? Do you start slow, with smaller POC's, and build progressively with higher volume [...]

21 09, 2017

Impact of Robotic Process Automation in the Insurance Industry


Robotic process automation is the latest technological development that has taken the insurance industry by storm.  It allows firms to make their business processes increasingly streamlined and efficient as well as significantly improving their capacity to take on a larger quantity of clients. While partial and ad-hoc automation has long existed within the insurance industry, [...]

11 09, 2017

Impact of Robotic Process Automation in Banking


The world is moving fast and so should your enterprise. In today's time of fast-paced innovation and evolution, visionary and revolutionary businesses are looking towards enhancing and elevating their business operations in every possible way. This cut-throat competition requires an organization to implement strategies and inputs that are cost effective, time-saving and at the same [...]

29 08, 2017

Consider Tackling Low Hanging Business Process Automation Challenges with Digital Robotic Process Automation


Every business these days is a combination of people, processes, and technology. People create and run the processes and they also procure technology to run those processes. Process automation can simply be achieved through buying a packaged software and/or build a software. But every time one buys or builds a piece of software a few [...]

16 08, 2017

Robotic Process Automation for Healthcare Providers


Multiple Robotic Processes have helped us in performing better in many fields including accounting, finance, telecommunications, and so on. New techniques such as RPA or Robotic Process Automation are being employed to get better results. It holds great potential to quickly increase efficiency, reduce errors and decrease costs by automating tasks that are manual, high-volume [...]

27 07, 2017

Impact of Robotics in Finance and Accounting


We grew up hearing stories of Robots taking hold of the world and learning interesting discoveries about Artificial Intelligence. As a consequence, all of us have wished at some point in our lives to have robots to take care of our everyday mundane tasks and make our lives easier. Today, that imagination is taking the [...]

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