About Muhammad Naeem

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So far Muhammad Naeem has created 42 blog entries.
17 04, 2019

Notification of Overdue Items: Accounts Receivable Follow Up


BACKGROUND: A Global Insurance Company is made up of 100’s of insurance brokers that act as agents for their respective insurance clients. The company has an internal team of accounting employees currently spending a portion of their day dedicated to checking through every policy broker’s accounts and portfolio of corresponding invoices to see if any [...]

28 11, 2018

Default Management: Automating Mortgage Breach Letters


AutomatingMortgageBreach Letters BACKGROUND: The client’s Default Management Function was broken into four separate business units: Pre-Foreclosure, Foreclosure, Bankruptcy, and Loss Mitigation. Within the Pre-Foreclosure business unit lies an important activity called ‘Breach’ that involves the servicer aggregating all loan data that warrants a Mortgage Breach Letter and compiling that data into a State-specific format that [...]

30 10, 2018

Predictive Modeling: A Marketing Solution


Predictive Modelingof Mortgage Refinancing. BACKGROUND: Every month the client considers a large group of people who have mortgages to potentially send out offers about refinancing to. Previously, hand-written rules were manually created by subject matter experts to reduce this large pool of potential recipients to a smaller number of borrowers to send offers to. Of [...]

28 10, 2018

Robotic Process Automation and Application Programming Interface: A Match Made in Heaven or Not?


Robotic Process Automation (RPA) is a surface level automation software which can be used for applications to talk to each other. Application Programming Interface (API) on the other hand is a standardized layer of software integration code which allows applications to talk to each other. Many of our clients have asked the question about RPA [...]

24 10, 2018

A Solution to Default Reporting


CASE STUDY– Electronic Default Reporting (FNMA) Complexity: High Fannie Mae provides incentives to loan servicers to provide accurate reporting for all loans under their portfolio. The Electronic Default Reporting Process requires coordinators to go through a report of all Fannie Mae loans in a portfolio, identify if any loans have criteria that would indicate the [...]

15 10, 2018

Can Automation & AI be a Corporate Function Just Like HR and IT?


As automation & AI technologies evolve, we see different operating models being utilized in many organizations. At a high level, these are the operating models we see: Business Unit aligned Automation Projects (Some may call them "Shadow IT" or "Rouge IT" Groups) Business Unit aligned Automation Projects with IT Governance Automation Projects within IT Groups [...]

8 10, 2018

To Chatbot or Not? That is the Question


Chatbots are a hot topic everywhere. Everybody wants one, but some are not sure about the technology after hearing the story about the Microsoft Tay Robot. Like anything else in the world of AI, Chatbots are not something that anyone should rush in to deploy in production without proper analysis and training. We will talk about [...]

1 10, 2018

Are Your Business Analysts Highly Paid Interns?


Written By: Rafael Chac, Sr. Automation Consultant at Accelirate Inc. Over this past year I have had countless conversations with Business Analyst (BA) Unit leads and they all seem to share a common pain point, they are spending well over half of their time inputting and manipulating data across multiple platforms. I recently had a [...]

25 09, 2018

Why You Need a Head of RPA From the Beginning Not the End


When a company first embarks on their Robotic Process Automation (RPA) journey, 99% of the time Joe from Finance, Sarah from Process Optimization, or Tom from IT is assigned to investigate RPA. They probably raised their hand at the monthly meeting, and just like every good suggestion, the person that makes it gets to do [...]

19 09, 2018

Post the RPA Pilot – An Operating Model for Scale (Psst..You Have Help)


In my last 2 posts I talked about setting up the RPA CoE and how that can be a very daunting list of activities. But for those who have made the decision to adopt RPA as an enterprise strategy for automation, fear not; You have help. Apart from the Service Providers who have their own methodologies and models, software [...]

18 09, 2018

Types of Roles Required to Build World Class AI and RPA Teams


In our previous articles, we talked about different types of AI technologies and how and where they can be used in an enterprise. It is also important to understand different types of skill sets and organizational structures that can support businesses with these types of initiatives. A typical lean organizational structure we see emerging is [...]

21 08, 2018

RPA Can Save You 15% or MORE on Car Insurance…Everybody Knows That


Well, maybe not on your car insurance, but in the world of back office, many different types of insurance companies face the same efficiency issues. Whether your business is car insurance, property, travel or health, the back office is overwhelmed with a high volume of repetitive processes and frequently changing regulations that make more long-term [...]

8 08, 2018

RPA and Intelligent Automation for Optical Character Recognition Based Business Processes


Many organizations today have well established OCR Processes where accuracy rates are pre-established based on the OCR tool-set deployed and have standard operations procedures defined for the sorters, scanners, verifiers and data-entry operators. Our purpose here is to address how an organization can improve efficiency, accuracy and/or reduce cost of these business processes by using [...]

27 07, 2018

You Don’t Need to be a Developer to Do This! – The RPA Edition


In the heyday of the Y2K testing craze, Test Automation tools were all anyone could talk about. I recall vendors selling their software directly to businesses with the promise of “You do not need to be a developer to automate”. The idea on the face of it was very simple. “You perform your actions on the screen as [...]

19 07, 2018

Our best Offshore RPA Engineer Almost Quit! Here’s Why.


One of the first things we did when we started Accelirate was setup an offshore delivery center and hire Perdie, the best RPA engineer out there. Having built successful technology offshoring companies, we were eager to apply the cost-arbitrage model in RPA as well. What can I say? When you have a hammer, everything is [...]

7 07, 2018

Is Robotic Business Process Automation (RPA) a Challenge to BPO, BPM and EAI?


No matter how you look at it, Robotic Process Automation and Smart Business Process Automation using Cognitive Technologies is a disruptive trend. RPA Technology will have a much further reach into the market than just to the larger enterprises. The lower cost, shorter implementation time cycle and less technologically intrusive nature of RPA implementations lends [...]

30 06, 2018

Yet Another Article on So Called “Digital Transformation” But This Time in the Context of Robotic Process Automation


“Digital Transformation” is one of the buzzwords that has been thrown around quite frequently these days. It seems everyone has their own answer to the question “What is Digital Transformation?” A better way to think about it is to address the “Why/How?” questions around Digital Transformation first. In this article, we try to address these [...]

18 06, 2018

Digital Transformation – The Great Game – Part 1 of 3


This is a brief story of “Digital Transformation” from a Writer’s Layman point of view. These two words are flashed everywhere by highly paid experts and consultants to an extent where they claim that every business will die if it does not digitally transform itself frantically by adopting all or most of the new age [...]

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